Privacy Statement

Diagnostic Solutions takes the privacy of its customers and website visitors very seriously. This document details what information we collect, how and why it is collected and the steps we take to safeguard that information. We hope this will help you to make an informed decision about sharing personal information with us.

Who we are

Any information you provide about yourself via this website (www.diagsol.co.uk) will be held by: Diagnostic Solutions Ltd

Our registered office is:

Unit 4B
Rossett Business Village
Rossett
Wrexham
LL12 0AY
UK

Our data controller is: Mr T Scott

What information we collect

You are free to browse our website without disclosing personal data to us. However, if you choose to register for access to restricted areas of the site, we will collect the following information from you:

  • Your name
  • The business / company you represent
  • Your job title
  • Your business address
  • Your business and/or personal telephone number
  • Your business and/or personal email address

How we collect personal information

The only information that we will collect about you is that which you have volunteered to us or that which is made available automatically when you visit our website. We use cookies to store personal data or we link information stored in cookies with personal data about specific individuals. We do not collect information from public bodies or records, or from private organisations.

Why we collect personal information

The personal data we collect about you is used for the following purposes:

  • Technical Administration
  • Customer Administration
  • Marketing

We do not use your information for any purpose other than those stated above. If we wish to use your information for any other purposes in the future, we will either contact you directly to request your permission or offer you the opportunity to consent to this new purpose via this website (www.diagsol.co.uk). We will not disclose your personal information to any other organisation without your express permission and will ensure that your data will not be disclosed to State institutions and authorities, except if required by law or other regulation.

Question Forum Area of our website

Please be aware that the ‘Question Forum’ area of our website enables you to communicate with other visitors or to post information to be accessed by others. When you do so, other visitors may collect your data.

How we safeguard your personal information

We have implemented security policies, rules and technical measures to protect the personal data that we have under our control from:

  • Unauthorised access
  • Improper use or disclosure
  • Unauthorised modification
  • Unlawful destruction or accidental loss

All our employees and data processors who have access to, and are associated with the processing of personal data, are obliged to respect the confidentiality of our visitors’ personal data. As there are no specific laws or regulatory schemes applicable to our website, we use our own self-assessment process to ensure that standards of confidentiality are maintained. The person responsible for overseeing our self-assessment process is:

Mr T Scott, Managing Director

Access to the personal data we may hold about you As information that we hold about you is predominantly volunteered by yourself, you can check what information we hold about you by logging in on our website (www.diagsol.co.uk) and reviewing your details.

You can also send an email to office@diagsol.co.uk to ask us whether we are holding personal information about you.

You can request a readable copy of the personal data which we keep about you. To do this, please send an email to office@diagsol.co.uk. We will provide you with this copy within one week, although we may require proof of your identity to do so and we reserve the right to charge a small administrative fee for provision of this information. You are able to challenge the data that we hold about you and, where appropriate, you may have the data:

  • Erased
  • Rectified or amended
  • Completed

If you have an enquiry or concern about our privacy policy, please contact:

Holly Fisher

office@diagsol.co.uk

ISO9001 Certificate No. FS 516141

Certificate No. FS 516141